VisiPods™ Help Center
Questions? We Built This Page For That.
Everything you need to know about VisiPods™, from how it works to solution compatibility, travel use, refills, replacement timing, bundles, shipping, returns, and more.
Product Basics
Start Here.
The simple overview for anyone new to VisiPods™.
What is VisiPods™?
VisiPods™ is an all-in-one contact lens care system designed to simplify the traditional bottle-and-case routine. It helps you store lenses, dispense solution, rinse when needed, and carry your lens care setup in one compact device.
What makes VisiPods™ different from a regular contact lens case?
A regular lens case only stores lenses. VisiPods™ combines multiple everyday needs into one system: marked lens chambers, built-in solution storage, a press-to-dispense button, clear solution window, and spray nozzle.
Does VisiPods™ replace my regular contact lens case?
Yes. VisiPods™ is designed to replace a standard contact lens case for reusable lenses that are stored in solution.
Does VisiPods™ replace my solution bottle?
It replaces carrying your bottle during everyday use and travel. You still fill VisiPods™ with your preferred contact lens solution, but once filled, your routine is ready in one compact case.
Who is VisiPods™ made for?
VisiPods™ is made for contact lens wearers who want a cleaner, easier, more portable daily routine. It is especially useful for travelers, students, busy professionals, gym-goers, parents, teens, and anyone who wants lens care ready on the go.
Solution & Lens Compatibility
Use The Solution You Already Trust.
VisiPods™ is refillable, so your routine can stay familiar while becoming more convenient.
What solution does VisiPods™ work with?
VisiPods™ is designed for use with standard multipurpose contact lens solutions. Use the solution you already trust or the one recommended by your eye care professional.
Does VisiPods™ come pre-filled with solution?
No. Solution is sold separately so you can continue using your preferred brand or the solution recommended for your specific lenses.
Can I use VisiPods™ with colored contact lenses?
VisiPods™ is intended for reusable contact lenses that are stored in solution, including many soft lenses and colored lenses. Always follow the care instructions for your specific lenses.
Can I use it for daily disposable lenses?
VisiPods™ is not needed for daily disposable lenses that are discarded after each wear. It is designed for reusable lenses that require storage in contact lens solution.
Can I mix different solutions inside VisiPods™?
We recommend using one compatible contact lens solution at a time and following your solution manufacturer’s instructions. Do not mix solutions unless your eye care professional or solution directions specifically say it is safe to do so.
How To Use
Fill. Press. Store. Rinse.
The full routine is simple once you understand the system.
How do I fill VisiPods™?
Open the rear fill chamber, add your preferred contact lens solution, and secure the chamber closed. The reservoir is designed to hold solution so you do not need to carry a separate bottle everywhere.
How do I dispense solution into the lens chambers?
Open the lens chamber flaps and press the front button to release solution into each section. Add the amount needed for your routine, then place your lenses inside and close securely.
What is the spray nozzle for?
The top spray nozzle is designed for a quick, targeted rinse when needed before storage or wear. Open the nozzle and press the button to spray solution.
How do I know how much solution is left?
The clear solution-level window helps you check your solution level at a glance, so you know when it is time to refill.
How much solution does it hold?
VisiPods™ holds up to 2 weeks of contact lens solution at a time, depending on your routine. The reservoir can be refilled whenever needed.
Do I need to fill both lens chambers?
Use enough solution to properly store and cover your lenses according to your lens and solution instructions. The marked L and R chambers help keep lenses separated and organized.
Simple routine. Less clutter.
VisiPods™ was created to make everyday lens care easier to repeat consistently, whether you are at home, at work, at school, or traveling.
Travel & Daily Life
Made For Wherever Your Routine Happens.
Because contact lens care does not only happen at home.
Is VisiPods™ good for travel?
Yes. VisiPods™ is compact and travel-ready, making it easier to carry your lens care routine without packing a bulky solution bottle every time.
Can I keep one at work or school?
Yes. Many customers keep one at home and another at work, school, or in a bag so their lens care routine is always close by.
Is it useful for the gym?
Yes. VisiPods™ can be kept in a gym bag, backpack, purse, or locker so you are not stuck without your lens care essentials when you need them.
Can teens or first-time lens wearers use it?
VisiPods™ is designed to make the routine easier to understand with marked L and R chambers and a simple press-to-dispense system. Parents often like that it helps make lens care feel more organized and repeatable.
Should I carry it in a bag or pocket?
VisiPods™ is compact enough for bags, purses, backpacks, travel kits, and some pockets. Make sure all chambers are fully closed and secure before carrying.
Cleaning, Refills & Replacement
Keep Your Routine Fresh.
Helpful guidance for refilling, reusing, and replacing your VisiPods™ case.
How often should I refill VisiPods™?
Refill whenever the reservoir is low. Depending on your routine, one fill can hold up to 2 weeks of solution at a time.
How long can I reuse one VisiPods™ case?
VisiPods™ is designed to be refilled and reused for up to 90 days before replacement is recommended.
Why replace it every 90 days?
Replacing your case every 90 days helps keep your routine fresh, simple, and consistent. This is also why many customers choose multi-packs.
How should I clean it?
Follow general contact lens case hygiene practices and your eye care professional’s guidance. Keep the case clean, avoid touching inside surfaces unnecessarily, and replace it on schedule.
Can I keep old solution inside the lens chambers?
Always follow the directions provided with your contact lens solution. In general, contact lens care routines work best when fresh solution is used as directed.
Bundles & Value
Why Customers Buy More Than One.
The 2-pack and 4-pack are not just about extras. They make the routine easier to keep ready everywhere.
Why do customers choose the 2-pack?
The 2-pack is great for keeping one at home and one on the go. Many customers use one for their main routine and one for work, school, travel, or a backup bag.
Why do customers choose the 4-pack?
Most customers choose the 4-pack so they always have a VisiPods™ where they need it most: home, office, travel bag, and backup.
Does the 4-pack work as a full-year supply?
Yes. Since each case is designed to be reused for up to 90 days, the 4-pack works perfectly as a convenient full-year supply when replacing on schedule.
Should every lens wearer have more than one?
Many customers find it easier to keep one wherever they need it. This helps avoid moving one case from bag to bag and reduces the chance of forgetting your essentials.
Home. Office. Travel. Backup.
The biggest reason customers upgrade to bundles is simple: they want their lens care routine ready wherever they are.
Shipping, Returns & Guarantee
Shop With Confidence.
Quick answers about ordering, delivery, and what happens after you buy.
Do you offer a satisfaction guarantee?
Yes. VisiPods™ includes a 30-day satisfaction guarantee. Try it in your real routine and contact us if it does not make lens care feel easier, cleaner, and more organized.
What if I do not like it?
If VisiPods™ is not right for you, contact our support team within the guarantee window and we will help make it right according to our return policy.
How long does shipping take?
Shipping times may vary based on location, order volume, and carrier timing. Your order confirmation and tracking information will provide the most accurate delivery details.
Where can I track my order?
Once your order ships, you should receive tracking information by email or SMS if provided at checkout.
Who do I contact for order help?
Please contact customer support through the contact information provided on your order confirmation or the VisiPods™ website.
Important Notes
Use VisiPods™ Responsibly.
VisiPods™ is designed to support your lens care routine, not replace professional guidance.
Does VisiPods™ replace advice from my eye care professional?
No. Always follow the instructions from your optometrist, eye care professional, contact lens brand, and contact lens solution manufacturer.
Can I use tap water in VisiPods™?
No. Do not use tap water for contact lens storage or rinsing. Use the appropriate contact lens solution recommended for your lenses.
Can I sleep in lenses stored using VisiPods™?
Only sleep in contact lenses if your specific lenses are approved for overnight wear and your eye care professional has advised you to do so.
What should I do if my eyes feel irritated?
Remove your lenses and contact your eye care professional if you experience discomfort, redness, irritation, or changes in vision.
Ready To Simplify Lens Care?
Join 20,000+ customers who upgraded from bottles, clutter, and outdated cases to one compact system built for real life.
Shop VisiPods™ →Verified Customer Reviews
Real VisiPods™ Reviews.
Swipe, scroll, or click through customer reviews. Desktop shows 4 reviews at a time. Mobile shows 2 reviews at a time.